Why We Avoid Truths That Make Us Uncomfortable

One afternoon during the COVID lockdown I was scrolling through online news sites looking for something to read.  I realized I was intentionally bypassing sites I knew I would disagree with.  This surprised me because I have always been a proponent of critical thinking.  Here I was practicing its antithesis— willful ignorance—intentionally avoiding evidence that contradicts my beliefs or preferences.

This behavior may seem irrational, yet it persists across all aspects of life, from personal relationships to religious beliefs to political ideologies. Understanding why we cling to falsehoods, what value we derive from this behavior, and how we can counter it is essential for fostering open-mindedness and informed decision-making.

We often assume that willful ignorance is something that affects “them”—the people with whom we disagree. Anyone can fall victim to willful ignorance, even you and me.

 When we encounter evidence that contradicts our beliefs, we experience cognitive dissonance—a state of mental discomfort caused by holding two conflicting ideas simultaneously. To resolve this discomfort, we often reject new evidence rather than altering our existing worldview.

We tend to seek out and interpret information in ways that confirm our pre-existing beliefs while ignoring or dismissing evidence to the contrary. This  conformation bias reinforces our opinions and shields us from uncomfortable truths.

 Our beliefs are often tied to our social identity. Having our beliefs challenged can feel like an attack on our sense of self or on our group affiliations. Maintaining allegiance to a shared belief—whether religious, political, or cultural—can feel more important than factual accuracy.

Contradictory evidence can create fear and uncertainty, especially if it undermines our understanding of the world. Clinging to familiar falsehoods can provide us a sense of security and predictability.

We invest time, energy, and emotions into our beliefs. Admitting we were wrong may feel like a personal failure or a waste of effort, making it easier to reject new information than to reconsider long-held positions.

Despite its drawbacks, willful ignorance offers psychological and social benefits that make it appealing.  Ignoring uncomfortable truths can protect us against guilt, shame, or fear, while providing a sense of inner peace and emotional comfort.  We may attempt to maintain our sense of self and group identification by avoiding information that threatens our worldview. Engaging with complex or contradictory information requires mental effort. Ignoring it simplifies decision-making, reducing cognitive load.  Aligning with a group’s shared beliefs—regardless of their accuracy—fosters social cohesion and acceptance.

While anyone can fall into willful ignorance, certain factors may make some groups more prone to it.  Studies show that individuals across the political spectrum exhibit willful ignorance, though the issues they ignore vary. For example, conservatives may deny climate change, while progressives may overlook the economic costs of policies they favor.  Groups that emphasize doctrinal adherence may be more resistant to evidence that challenges theological teachings.  Older adults may resist evidence that challenges long-held beliefs. However, younger individuals can also exhibit willful ignorance, particularly in social media echo chambers.

We are more likely to reconsider our beliefs in an environment where we feel we have been heard and understood rather than attacked and ridiculed. Constructive dialogue, rather than confrontation, opens the door to change.  Facts alone often fail to persuade. Framing evidence within emotionally resonant stories can make it more effective.  Presenting new information in small, digestible portions helps reduce cognitive dissonance and makes new ideas less threatening.  We are more likely to accept information from sources we trust, particularly those who share our cultural or ideological background.

Convincing someone that their beliefs are counterproductive requires tact and patience.  But, before trying to change others, we must first examine our own beliefs to ensure we are not guilty of the same behavior.  Self-examination is the first step in addressing willful ignorance.

Willful ignorance thrives in environments of fear, division, and mistrust. Countering it requires empathy, compassion, and truth. If we engage with others in a spirit of understanding rather than confrontation, we have a better chance of bridging divides and creating meaningful change.

The journey is challenging, but the rewards—for both individuals and society—will be worth the effort.